Return and Refund Policy
- Returns may be requested within 7 days of delivery.
- Items must be unused, undamaged, and in their original packaging with tags intact.
- Custom-made items and intimate apparel are non-returnable.
- Return process: Contact customer service → Approval → Ship item back → Inspection and refund.
- Buyers bear return shipping costs (except in cases of quality issues).
- Refunds are processed within 3–5 business days after successful inspection.
Privacy Policy
- We collect only the information necessary to complete transactions.
- Information is used solely for order processing, service provision, and notifications.
- Industry-standard security measures are employed to protect personal information.
- Personal data will not be sold or disclosed to third parties.
Terms of Service
- All items are pre-owned luxury goods and may show signs of normal wear.
- Product images are for reference only; the actual item's description and photos take precedence.
- Placing an order indicates acknowledgment and acceptance of the item's current condition.
- All items undergo professional authentication to ensure authenticity.
- If an item is authenticated as a counterfeit by a reputable third-party agency, a full refund will be issued, and authentication fees will be covered.
Shipping Policy
- In-stock orders are shipped within 48 hours of payment.
- Free shipping on orders over $500; a $15 shipping fee applies to orders below this amount.
- Domestic delivery: 3–7 business days.
- International delivery: 7–15 business days.
- Delivery times may be extended during holidays.
